Knowledge Base
FR2AMP Support
Recent Articles
What are CAP Scores? How are CAP Scores calculated? What are Scoring Methodologies and how do they impact my CAP Score?
CAP scores are developed by CAP Index's team of criminologists who have spent decades on sophisticated research. The CAP Index Scoring System is a process used to generate CAP Scores. These scores provide a relative measure of the likelihood that ...What does my Risk Tier mean? How can I learn more about the crime risk data in the FR²AMP?
The number located in the first column of your dashboard represents the Risk Tier for that location. The Risk Tier within the FR²AMP is a custom risk designation that CAPIndex and McDonald's developed for franchise locations. The Risk Tier is a ...How do I add, remove, or update restaurant locations in the FR²AMP?
If you do not see your restaurant location(s)in your account or the need to add and remove locations, please submit a “support ticket” with CAP Index within the platform.Is there an incentive for signing up?
The incentive is the positive impact completing a survey should have on your people, which will demonstrate to them your commitment to providing a safe and secure work environment.How many other operators have taken advantage of the program?
As of December 2024, approximately 378 Operators were in the program.
Popular Articles
What is the FR²AMP? What are the benefits of the FR²AMP?
FR²AMP is an online crime risk assessment and management platform for McDonald's franchisees. The FR²AMP provides a structure for an annual survey review process to help foster a culture of safety and security awareness. It also provides a dashboard ...What does FR²AMP stand for?
Franchise Restaurant Risk Assessment Management Program.What is a Designated User?
A Designated User in the FR²AMP is an individual that is not an Owner / Operator but requires access to the FR²AMP so the individual can perform actions such as completing surveys. Designated Users must request permission to access the FR²AMP and ...Why do we need FR²AMP?
The FR²AMP was designed specifically for McDonald's franchise owners to assist with: Classifying restaurant crime risk levels and assisting with the allocation of security resources where they are needed most. Ensuring that safety and security ...Where does the FR²AMP data go once a survey is completed?
All survey data remains on the FR²AMP platform and is only accessible to the franchise owner and approved users for each restaurant/account.