Can I approve access and add/ remove users within an organization?

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• How do I add, remove, or update restaurant locations in the FR²AMP?

  If you do not see your restaurant location(s)in your account or the need to add and remove locations, please submit a “support ticket” with CAP Index within the platform.

• What is a Designated User?

  A Designated User in the FR²AMP is an individual that is not an Owner / Operator but requires access to the FR²AMP so the individual can perform actions such as completing surveys. Designated Users must request permission to access the FR²AMP and ...

• Where does the FR²AMP data go once a survey is completed?

  All survey data remains on the FR²AMP platform and is only accessible to the franchise owner and approved users for each restaurant/account.

• What are CAP Scores? How are CAP Scores calculated? What are Scoring Methodologies and how do they impact my CAP Score?

  CAP scores are developed by CAP Index's team of criminologists who have spent decades on sophisticated research. The CAP Index Scoring System is a process used to generate CAP Scores. These scores provide a relative measure of the likelihood that ...

• What does my Risk Tier mean? How can I learn more about the crime risk data in the FR²AMP?

  The number located in the first column of your dashboard represents the Risk Tier for that location. The Risk Tier within the FR²AMP is a custom risk designation that CAPIndex and McDonald's developed for franchise locations. The Risk Tier is a ...