What happens if I sign up and don’t use it or perform any surveys?

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• How often should I conduct surveys at a store location?

  It is recommended at least annually.

• What happens if an O/O chooses not to implement a recommended corrective action?

  Recommended corrective actions serve to create a safe and secure environment. If an O/O chooses not to address an issue and update the survey with the recommended corrective action, then the survey status will show incomplete. Furthermore, if an O/O ...

• What is a Designated User?

  A Designated User in the FR²AMP is an individual that is not an Owner / Operator but requires access to the FR²AMP so the individual can perform actions such as completing surveys. Designated Users must request permission to access the FR²AMP and ...

• What happens if an O/O identifies an issue while completing the survey and forgets to update the dashboard or fix the issue? Do they receive a reminder?

  Yes, they will receive an email reminder from CAP Index.

• What level of visibility does McDonalds have into the data collected from FR²AMP?

  Only operators registered and using the program have visibility to their own data. McDonald’s is privy to the total number of surveys completed. Data collected from individual stores or operators is not visible to McDonald’s, and only aggregate trend ...