How often should I conduct surveys at a store location?

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• What happens if I sign up and don’t use it or perform any surveys?

  FR²AMP is a tool to help franchisees make their restaurants as safe as possible. If you do not use FR²AMP then you will not be able to get any benefit out of it.

• What level of visibility does McDonalds have into the data collected from FR²AMP?

  Only operators registered and using the program have visibility to their own data. McDonald’s is privy to the total number of surveys completed. Data collected from individual stores or operators is not visible to McDonald’s, and only aggregate trend ...

• What is a Designated User?

  A Designated User in the FR²AMP is an individual that is not an Owner / Operator but requires access to the FR²AMP so the individual can perform actions such as completing surveys. Designated Users must request permission to access the FR²AMP and ...

• What does my Risk Tier mean? How can I learn more about the crime risk data in the FR²AMP?

  The number located in the first column of your dashboard represents the Risk Tier for that location. The Risk Tier within the FR²AMP is a custom risk designation that CAPIndex and McDonald's developed for franchise locations. The Risk Tier is a ...

• How do I add, remove, or update restaurant locations in the FR²AMP?

  If you do not see your restaurant location(s)in your account or the need to add and remove locations, please submit a “support ticket” with CAP Index within the platform.